Privacy Policy

At The AG Centers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our e-commerce website. By using our website, you consent to the practices described in this policy.

Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when creating an account, making a purchase, or contacting us. This may include your name, email address, phone number, billing and shipping address, and payment information.

1.2 Tracking Data

We may automatically collect certain information about your usage of our website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may use cookies and similar technologies to collect this data. You can adjust your browser settings to refuse cookies, but please note that this may affect your ability to access certain features on our website.

Use of Information

2.1 Personal Information

We use the personal information you provide to us to process your orders, communicate with you about your purchases, and provide customer support. We may also use your information to send you promotional materials, newsletters, or other communications, but you can opt-out of receiving these communications at any time.

2.2 Tracking Data

We use tracking data to analyze trends, administer our website, track user movements, and gather demographic information. This data helps us improve our website and tailor our services to better meet your needs.

Disclosure of Information

3.1 Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, and delivering products and services to you. These providers have access to your information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

Data Security

We take appropriate measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Financial Transactions

5.1 Payment Processing

We partner with trusted third-party payment processors to securely handle financial transactions. Your payment information is encrypted and transmitted directly to these processors, and we do not store your payment details on our servers.

5.2 Financial Data Retention

We retain your financial transaction information for as long as necessary to fulfill our legal and accounting obligations. This data is securely stored and protected in accordance with industry standards.

Children's Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on our website, and the revised date will be indicated at the top of the page. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.